About Us

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PRIVACY POLICY

Effective Date: July 15, 2026
Last Updated: July 15, 2026

OC Luxury Detail Society respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you visit ocluxsociety.com, submit an inquiry, respond to an advertisement, communicate with us through social media, request a quote, schedule an appointment, or use our vehicle-detailing services.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect the following categories of personal information:

Contact Information
• Name
• Email address
• Telephone number
• Service or appointment address

Vehicle and Service Information
• Vehicle year, make, model, color, and condition
• Requested detailing service
• Preferred appointment date and time
• Vehicle photographs that you voluntarily submit
• Access, parking, gate, or service-location instructions
• Notes concerning stains, damage, pet hair, odors, or other service concerns

Transaction Information
• Services purchased
• Appointment history
• Payment status
• Deposit and transaction details

Payment card information is generally collected and processed directly by our third-party payment processor. OC Luxury Detail Society does not intend to store complete payment card numbers.

Communications
• Messages sent through our website
• Emails, text messages, telephone calls, and social-media messages
• Responses submitted through Facebook, Instagram, Meta, Google, or other advertising and lead forms
• Reviews, comments, and customer-service communications

Technical and Website Information
Depending on the features enabled on our website, we may automatically collect:

• Internet Protocol address
• Browser and device type
• Operating system
• Pages viewed
• Referring website or advertisement
• Approximate location based on IP address
• Cookie, analytics, and website-interaction information

1. HOW WE COLLECT INFORMATION

We may collect information:

• Directly from you when you contact us, complete a form, request a quote, book an appointment, make a payment, or use our services
• Through our website and booking tools
• Through Meta, Facebook, Instagram, Google, and other advertising platforms
• Through service providers that support scheduling, hosting, communications, analytics, or payment processing
• Automatically through cookies and similar technologies, when enabled

1. HOW WE USE PERSONAL INFORMATION

We may use personal information to:

• Respond to questions and quote requests
• Recommend an appropriate detailing service
• Schedule, confirm, modify, or cancel appointments
• Provide exterior, interior, and full-detail services
• Process deposits and payments
• Send appointment confirmations, updates, and reminders
• Communicate before, during, and after a service
• Provide receipts and customer support
• Maintain customer and service records
• Improve our website, services, advertising, and customer experience
• Detect fraud, misuse, security incidents, or unlawful activity
• Comply with legal, tax, insurance, and recordkeeping requirements
• Protect our business, customers, property, and legal rights
• Send marketing communications when permitted by law and consistent with your communication preferences

1. EMAIL AND TEXT COMMUNICATIONS

When you provide an email address or telephone number in connection with an inquiry, quote, appointment, or service, you authorize us to contact you regarding that request or service.

Marketing messages are optional. Consent to receive marketing communications is not a condition of purchasing a service.

You may unsubscribe from marketing emails by using the unsubscribe option included in the message, when available.

You may opt out of marketing text messages by replying STOP. You may reply HELP for assistance. Message and data rates may apply.

Opting out of marketing communications will not prevent us from sending non-marketing communications concerning an active inquiry, appointment, payment, or completed service.

1. HOW WE DISCLOSE INFORMATION

OC Luxury Detail Society does not sell personal information.

We do not share personal information for cross-context behavioral advertising.

We may disclose information to trusted service providers that perform services on our behalf, including:

• Website hosting providers
• Online booking and scheduling providers
• Payment processors
• Email and text-message providers
• Customer-management providers
• Analytics and website-support providers
• Meta, Facebook, Instagram, Google, or other platforms when you submit information through their services
• Professional advisers, insurers, accountants, or legal representatives

These providers may use personal information only as permitted by their agreements with us and their own legal obligations.

We may also disclose information:

• To comply with a court order, subpoena, law, or lawful government request
• To protect our rights, property, customers, employees, or the public
• To investigate fraud, security incidents, or unlawful activity
• In connection with a merger, sale, restructuring, financing, or transfer of all or part of our business

1. COOKIES AND ANALYTICS

Our website may use cookies, pixels, analytics tools, and similar technologies to operate the website, remember preferences, measure traffic, understand visitor activity, and evaluate advertising performance.

You may control certain cookies through your browser settings. Disabling cookies may affect some website features.

We do not intend to use tracking technologies to sell personal information or share it for cross-context behavioral advertising.

1. DATA RETENTION

We retain personal information only for as long as reasonably necessary to:

• Respond to inquiries
• Complete requested services
• Maintain appointment and transaction records
• Meet tax, accounting, insurance, and legal requirements
• Resolve disputes
• Enforce agreements
• Protect our business and customers

Retention periods may vary depending on the type of information and the reason it was collected. When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it.

1. DATA SECURITY

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. You provide information electronically at your own risk.

1. CALIFORNIA PRIVACY RIGHTS

Depending on the circumstances and whether applicable California privacy law applies to our business, California residents may have the right to:

• Request information about the categories and specific pieces of personal information collected about them
• Request information about the sources, purposes, and recipients of their personal information
• Request correction of inaccurate personal information
• Request deletion of personal information, subject to legal exceptions
• Opt out of the sale or sharing of personal information
• Limit certain uses and disclosures of sensitive personal information, when applicable
• Receive equal service and pricing and not be discriminated against for exercising privacy rights

OC Luxury Detail Society does not sell personal information and does not share personal information for cross-context behavioral advertising.

To submit a privacy request, contact:

Email: jordan@ocluxsociety.com
Phone: (818) 297-2154

Please include your name, contact information, and a clear description of your request. We may need to verify your identity before completing the request. You may also use an authorized agent where permitted by law.

Certain information may be retained when necessary to complete a transaction, provide a requested service, detect security incidents, comply with legal obligations, exercise legal rights, or for another purpose permitted by law.

1. NOTICE AT COLLECTION

At or before the time we collect personal information, we may collect the categories described in this Privacy Policy, including identifiers, contact information, vehicle information, service-location information, transaction information, communications, and website activity.

We use this information for the business and commercial purposes described in this Privacy Policy, including responding to inquiries, providing quotes, scheduling appointments, delivering services, processing payments, communicating with customers, improving our business, preventing fraud, and complying with legal requirements.

We retain each category of information only for as long as reasonably necessary for the purpose for which it was collected.

We do not sell personal information or share it for cross-context behavioral advertising.

1. CHILDREN’S PRIVACY

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete it.

Individuals booking services must be at least 18 years old or have permission from a parent, guardian, or authorized vehicle owner.

1. THIRD-PARTY WEBSITES AND SERVICES

Our website may link to third-party websites and services, including Meta, Facebook, Instagram, Google, GoDaddy, payment processors, and booking providers.

We do not control the privacy practices of these third parties. Their collection and use of information are governed by their own privacy policies and terms.

1. VEHICLE PHOTOGRAPHS AND SOCIAL MEDIA

We may photograph vehicles before, during, or after a detailing service for documentation, quality control, portfolio, advertising, or social-media purposes.

We will make reasonable efforts to avoid displaying license plates, personal belongings, faces, addresses, or other identifying details without permission.

Customers may ask us not to use photographs of their vehicle for marketing by notifying us before or during the service.

1. DO NOT TRACK AND PRIVACY-PREFERENCE SIGNALS

Some browsers provide “Do Not Track” or other privacy-preference signals. Because standards and legal requirements concerning these signals continue to develop, our website may not respond uniformly to every signal.

Where required by applicable law and supported by our website technology, we will honor legally recognized browser-based opt-out preference signals.

1. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our services, technology, legal obligations, or business practices.

The updated policy will be posted on this page with a revised “Last Updated” date. Your continued use of our website or services after an update means the revised policy will apply to information collected after the effective date.

1. CONTACT US

For questions, concerns, or privacy requests, contact:

OC Luxury Detail Society
Attn: Jordan Barnes
Orange County, California

Email: jordan@ocluxsociety.com
Phone: (818) 297-2154
Website: ocluxsociety.com

We believe trust is part of luxury service. Your personal information is treated with the same care and professionalism that we bring to every vehicle we service.